Shipping Policy

• Standard Shipping:

  • Domestic (UK): £5.00
    • Delivery Time: 3-7 business days

• Standard Shipping:

  • EU Countries: £10.00
    • Delivery Time: Varies by country, typically 5-10 business days

• Standard Shipping:

  • US, Canada, Australia: £15.00
    • Delivery Time: Varies by region, typically 7-14 business days

2. International Shipping:

• We offer international shipping to various countries. Shipping costs and delivery times vary by location. Please note that customers are responsible for any customs fees or import taxes.

3. Order Processing:

• Orders are typically processed within 1-2 business days. During peak seasons or promotions, processing times may be slightly longer.

4. Tracking Information:

• Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on our website or the shipping carrier's site.

5. Shipping Restrictions:

• Unfortunately, we do not ship to P.O. boxes. Please provide a physical address for delivery.

6. Shipping Partners:

• We partner with reputable carriers to ensure reliable and timely delivery. Please see the shipping options for the details.

7. Free Shipping:

• Enjoy free standard shipping on orders over £50.00 within [specific region or country]. Please note that free shipping promotions may be subject to change.

8. Returns and Lost Packages:

• For information on returns, please refer to our [Refund Policy] page. If your package is lost or delayed, please contact our customer support team for assistance.

9. Shipping Updates:

• Stay informed about the status of your order with shipping updates provided via email. We'll notify you when your order is confirmed, shipped, and out for delivery.

10. Customer Support:

• If you have any questions or concerns about your shipment, feel free to reach out to our customer support team at info@mugtopia.co.uk

Thank you for choosing MugTopia! We strive to provide a seamless and enjoyable shopping experience, and our shipping profile is designed to keep you well-informed throughout the process.